I was just contacted by a family member currently on vacation. She wants to download files from our My Cloud via the desktop app. Copy and Paste to an Explorer windows does not work. Paste is always greyed out. Double clicking works but the downloaded file is only stored temporary. How do we transfer single files? I have an old my cloud 4GB device. I have to create another new folder and change the previous folder to a different name. I also tried to use the file app in my clould home.
Errors occur. This process takes forever. Is there something that I am not doing right? Most of my content is of family mobile phone pix and vids. I used a USB Drive. It says that it will let me know when it is done. I see a status of copying. Now it is giving me copying 1 file where I know that I have over G of data to 'move over. Using the windows explorer is too slow and the file inteface is horrid. Support Downloads Knowledge Base. German Spanish Italian French.
HGST Support. I was just contacted by a family member currently on vacation. She wants to download files from our My Cloud via the desktop app. Copy and Paste to an Explorer windows does not work.
Therefore, it has many users worldwide. Use Rsync to copy the data from one NAS to another. Use Safepoint v3. Currently I am getting very slow response times, - 3 seconds while browsing the files. Your files will now start to copy.
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